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Legal

General Terms and Conditions

Last update: March 2026. All rights reserved.

Provider

Vudu AI Labs Sagl

Product

vosia - Software gestionale

Last update

Marzo 2026

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01Scope of Application02Service Provision03Rights of Use04Hosting and Security05Payments06Liability and Warranty07Duration and Termination08Data Protection
01
Scope of Application
  • These GTC govern the terms and conditions under which Vudu provides the vosia software
  • The contractual relationship is finalized upon the Customer's registration on the platform
  • Vudu reserves the right to amend the GTC. Changes will be communicated electronically
02
Service Provision
  • Vudu makes the Software available in SaaS mode via Internet access
  • The Customer does not purchase a copy of the software, but a limited-time right of use
  • The Software is subject to continuous evolution with periodic updates
  • Hardware or connectivity costs are the responsibility of the Customer
03
Rights of Use
  • A non-exclusive, non-transferable right of use limited to the duration of the contract is granted
  • It is forbidden to decompile, modify, or reproduce the Software
  • The Customer is responsible for managing access credentials
04
Hosting and Security
  • Data stored on secure servers with state-of-the-art protocols
  • Regular backups and protection systems against unauthorized access
  • The Customer remains the sole owner of their data
  • Post-contractual deletion: data deleted 30 days after termination
05
Payments
  • Fee established based on the chosen subscription plan
  • Advance payment unless otherwise agreed
  • In case of delay, Vudu may suspend access to the service
  • Vudu has the right to adjust prices annually
06
Liability and Warranty
  • Vudu guarantees the operational availability of the Software
  • Liability limited to the amount of fees paid in the previous 12 months
  • No liability for damages from improper use or third-party malfunctions
07
Duration and Termination
  • Contract for an indefinite period with automatic renewal
  • One month's notice for termination
  • Vudu may terminate the contract for cause or insolvency
08
Data Protection
  • Data processing compliant with FADP (Federal Act on Data Protection)
  • Privacy Policy available at vudu.ch/privacy-policy
  • Confidentiality obligation on commercial and technical information
09
Final Provisions
All intellectual property rights related to vosia belong to Vudu AI Labs Sagl
The contract is governed by substantive Swiss law
Exclusive place of jurisdiction: registered office of Vudu AI Labs Sagl