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Frequently Asked Questions
Quickly find answers to common questions about using Vosia.
1Account & Security
How do I change my password?
Go to Settings > Profile and select 'Change Password'. You will receive a verification email.
Can I add multiple users?
Yes, you can invite team members from Settings > Users. Each user can have specific permissions.
Is my data secure?
Vosia uses advanced encryption and secure servers in Switzerland to ensure maximum data protection.
2Invoicing & QR-Bill
How do I create a Swiss QR-bill?
When creating a new invoice, select 'QR-Invoice'. Vosia will automatically generate the ISO 20022 compliant QR code.
Can I customize the invoice design?
Yes, you can add your logo and customize colors from Settings > Company.
How do I configure my IBAN?
Enter your IBAN or QR-IBAN in Settings > Bank Details. Vosia will automatically validate the format.
3Accounting & Reports
How do I export data for my accountant?
In the Reports section, click 'Export' and select the desired format (e.g., Banana or Abacus).
Does Vosia support double-entry bookkeeping?
Yes, the system generates all double-entry journal entries in the background based on your invoices and expenses.
4Mobile App
Is the mobile app included?
Yes, the Vosia app for iOS and Android is included in all plans at no additional cost.
Can I scan receipts with the app?
Absolutely. Use the camera feature in the app to automatically capture and digitize your receipts.
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